Frequently Asked Questions

Please feel free to complete the “Request A Quote” form and leave us your details and we will have one of our team contact you as soon as possible.

Alternatively, if you would like to discuss your job in more detail, please give us a call to speak with one of our knowledgeable staff members.

Bleed is the section of artwork that goes beyond where the paper is cut.

Any images or colour that touch the edge of the page must extend past it so that when the paper goes through a guillotine there is no white edge.

The Portable Document Format (PDF) is generally the preferred file format for submitting a document for printing as it works with virtually all professional printing and digital output devices.

By design, a PDF file incorporates the information needed to maintain document consistency from system to system.

Most other file formats such as Adobe InDesign, Illustrator and Photoshop are easily converted to PDF format.

You’ve created your design in Canva and you’re ready to get it printed – but not sure how to supply the files?

Don’t worry, we’ve got your guide here – with just 2 simple steps!

Make print-ready Canva designs in 2 simple steps

  • Step 1 – Set up your Canva artwork to have 3 mm bleed. To make your Canva design print-ready you need to ensure the bleed area is set up.
    To do this, spread your content outside of the artwork area by dragging the borders out past the edge of the page.
  • Step 2 – Export your Canva design with crop marks. When you’re happy with your artwork, click the download button. Check the file type is set to ‘PDF print’ and tick the box labelled ‘Crop marks and bleed’. Then click the Down load button. When downloaded, the PDF file should have crop marks in each corner of your artwork.

If you have your own designer, you are welcome to supply your artwork in print-ready PDF format.

However, we also have a team of graphic designers and offer a design service- so we can create any artwork you might require from logos and corporate branding, to business cards, stationery, brochures, magazines, annual reports…right through to signage for your business premises.

Every job is different. Some jobs can be produced in a few hours while some may take several days to complete.

Let us know when you require your print project. We go to great lengths to meet even your most demanding timeline.

Pantone colours refer to the Pantone Matching System (PMS), a colour matching system used by the printing industry whereby printing colours are identified by a unique name or number (as opposed to just a visual reference). This helps make sure that colours turn out the same from system to system, and print run to print run.

Some of the common methods of binding books and other multi-page documents include:

  • Perfect binding: Gluing the outside edges of the pages together to create a flat edge.
  • Saddle-stitch binding: Using staples along the folds of the pages to bind them together.
  • Spiral binding: Wires in a spiral form threaded through punched holes along the binding edge of the papers. Allows the document to lay open flatly.
  • Three-ring binding: Holes are punched into the pages and fitted into a binder.

Weight of a given grade of paper is defined in grams (gsm) however, we would advise to sit down with one of our staff to discuss the look and feel of different options. There’s coated stock, uncoated, linen & recycled.

We have a standard stock selector with different weights (gsm) and recommendations for what each project is likely to be used for. You may prefer a matt/silk look over a glossy stock.